Thank you for shopping at the REGIS website.

All merchandise purchased on our website is marked as final and is NOT ELIGIBLE for returns and/or exchanges. However, if you are not entirely satisfied with your purchase, we're here to help.

Return/ Exchange Conditions:

1. What is the exchange policy?
Applicable only to orders from our Official Website and e-commerce platforms (Shopee, Lazada, TikTok), with a 1-month warranty period applied.
Customers are required to provide the reason for exchange, along with full address, contact number, and order number to our Customer Service REGIS (011-5405 5987)

2. What is your refund policy?
Refunds are applicable for duplicate payments, stock unavailability, incorrect payments, or damaged/defective products (reported within 48 hours).
Refunds are not applicable for change of mind, incorrect orders, or used/opened product

3. How long does the refund process take?
Once approved, refunds will be processed within 7–14 working days via bank transfer. Customers are required to provide accurate bank details.

Please return your purchase to the following address:
LOT 2772-F, JALAN INDUSTRI 12, KG BARU SG BULOH, 47000 SG BULOH SELANGOR

REGIS COMMERCE SDN BHD reserves the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.